Shipping and payment
Wulflund ships products ALL OVER THE WORLD. Europe, USA, Canada, Australia, Japan, Russia are our most frequent countries.
We ship WORLDWIDE !
* Many our customers are from the USA, for this reason we established Mr. Kurt Noer as our US representative. If you have any questions or if you want to make a bulk order please use this email: firstname.lastname@example.org. Soon our products will be available in US historical markets. We offer large discounts for merchants.
We use services of couriers (FedEx, GLS) and of the Czech Post.
- Courier (FedEx, GLS) – very fast transport, insurance included, clearing of goods through customs.
- Czech Post – choice of priority or economical shipping, insurance included, cheap shipping costs for small packages (especially for jewellery, approx. 4 Euro).
Important notice - if you select delivery method "by the courier" then this kind of shipping is used only for the orders with the amount over 100 Euro / 100 USD. Orders with the lower total amount are shipped by Czech Post or by GLS.
Both shipping methods are safe and in the case that the package is lost, we will send you another package or we will offer to refund your money.
HOW TO PAY
Payment is very easy and we accept most available methods of payment.
A) PayPal – this method we recommend. It is safe and quick. There is a fee of 5% fee that we add to the TOTAL amount of your order.
B) Bank Transfer - when your order is ready, we will send you bank data and you can wire money on our bank account. We own an EURO account in Sparkasse Bank (Germany), so if you also have EURO acount this method is FREE. This method is not recommended for payments for small orders from other countries than members of Eurozone because of bank fees that can be quite large.
C) Credit Card Payment – is connected with the method „A“ – Paypal (5% fee). When your order is checked by our workers, we will send you link on our payment gate that will redirect you on offcial webpages of Paypal.com and you can pay there.
FREQUENTLY ASKED QUESTIONS
Q:How much is shipping cost?
A: Price of shipping depends on weight and destination. The price of shipping of a consignment that you have ordered you can find in the step 2 (after filling shopping cart), you just choose your country and our application tells you how much is.
Q:How long does shipping take?
A: Fastest method is shipping by the courier (it can take approx. one week worldwide). Priority shipping by the Post is also quite fast (approx. 3-5 days to EU states, 5-10 days to America), economical shipping by the Czech post can be applied only for overseas countries and it can také from 3 weeks up to 2 months.
Q:Can I track my order?
A: Yes, packages are trackable and we will send you tracking link after your request.